 |
|
 |
|
|
Pros:
Cons:
Description from Siemens website... The fully integrated office management software that's fast, efficient, and easy-to-use. Running a successful practice can pull you in many directions all at once. How do you maintain patient records, schedule appointments, market your practice, manage your finances and inventory, and cover all your HIPAA obligations while still finding time to spend with your patients? Practice Navigator from Siemens gives you the power to handle all of your office management tasks...all within a user-friendly Windows®-based, NOAH-compatible environment. It turns a desktop PC into your office staff, and it takes the time and guesswork out of the nuts-and-bolts aspects of your practice, including helping you comply with HIPAA regulations. Siemens has designed Practice Navigator specifically for Hearing Care Professionals. So, unlike generic office management software, it's packed with exactly the features you need to run your practice. And, its intuitive interface puts all the features you need right at your fingertips. Practice Navigator increases your productivity without the need to increase your staff. It's the easiest way to streamline your practice for smooth sailing ahead. Quick and easy patient management—record and track all pertinent patient dataScheduling made easy—record and view clinicians' schedules, appointments, and more Essential productivity and business reporting tools—analyze and track your accounts and sales activities, and more HIPAA compliance tools at your fingertips— templates for all of the HIPAA tracking forms you need are only a click away Direct marketing made simple—create and send personalized promotions, set reminders, and note all the necessary contacts you need to keep in touch with your patients Powerful financial management tools—generate, track and manage accounts receivable, purchase orders, insurance claims, and more Complete inventory management—record and track all orders, repairs, re-ordering points, and more If you already have Practice Navigator Standard Edition, upgrading to Practice Navigator Professional Edition is easy. Practice Navigator Professional Edition provides you with all the power you need to build your practice and take it to the highest level of efficiency and profitability. Click here to compare the features available in each edition of Practice Navigator. For more information, or to preview Practice Navigator's powerful features, contact your Siemens Sales Representative today for your FREE Practice Navigator FirstStep™ startup package. Order custom hearing instruments with the electronic order form Enter and access patient demographics and hearing instrument data Run reports Track devices Perhaps one of the reasons that we have heard many complaints about Practice Navigator can be explained by this "defects" page we found at http://64.233.179.104/search?q=cache:L_jsKTNh_mIJ:www.onlineshi.com/practicenavigator/PatchUpdate.asp+%22practice+navigator%22+siemens&hl=en Like NOAH 3, Siemens seems to have released their product full of bugs... Practice NavigatorTM Patch Update 1.9.11.10 Download file name: PN Edition File Name File Size Professional PNP_PracticeNavigatorPatch.exe Standard STD_PracticeNavigatorPatch.exe First Step FS_PracticeNavigatorPatch.exe Release Notes: IMPORTANT: It is recommended that users backup the following files prior to applying this patch: File Name File Path Olympus.exe Practice Navigator Olympus.DB Practice Navigator\Database Noah.dll Practice Navigator\Database Patch 1.9.11.10 contains all previous patches: 1.9.11.1, 1.9.11.2, 1.9.11.3, 1.9.11.4, 1.9.11.5, 1.9.11.6, 1.9.11.7,1.9.11.8, and 1.9.11.9. During the installation of Patch 1.9.11.10, the current version number will be automatically detected and the correct patch version(s) will be applied. Critical Defects/Enhancements made in 1.9.11.10: 1. Defect # 4934 – It is not possible to return a stock device after it has been delivered to a second patient. Performing the return action results in “DB Error 20001: Contact Ahmed”. 2. Defect # 4968 -- The Clinician Hearing Aid Sales Report results displayed are incorrect because the search criteria that is used for identifying returns is "Return", yet there is no such transaction type. The transaction type is defined as "Merchandise Return" in the DB. The report should also use a date range instead of a single date to report on. 3. Defect # 4971 -- After running the 1.9.11.7 Product Update it is not possible to Order Stock devices for Siemens products. Products are marked as discontinued. Thus, If the users performs the Order Stock action, after selecting Siemens as the vendor the product combo remains disabled. 4. Defect # 4961 -- When calculating the Appointment Confirmation Contact date, the date should be based on the number of lead days before the appointment and take into consideration weekends and holidays. E.g. an Appointment scheduled for a Monday should have a contact scheduled for the previous Friday. Currently it appears on Sunday. 5. Defect # 4578 -- Edit E-order action creates a Transaction Distribution for the Revenue account for the change in price based on the options that were added or removed. This should not happen as the price does not change on the invoice. 6. Defect # 4313 -- Maximizing Practice Navigator when in Connexx through NOAH will hide the Connexx toolbar. 7. Defect # 4907 -- Creating a new report in Report PN always defaults the Paper Size to A4. It should default to letter. 8. Defect # 4941 -- Current ship data has a number of inactive vendors thus causing problems during conversions and user data entry since the user is not able to add a duplicate vendor and there is no way to recover/remove a vendor. 9. Defect # 4886 – It is not possible to edit and e-Order when the user does not select a matrix. 10. Defect # 4775 – If the default transfer date is change on the Invoice Transfer screen, the changed date is not reflected on the Invoice Profile. 11. Defect # 4868 -- When creating a new Patient Contact and choosing Physician as the Mail To address, then editing the default Salutation, the new value is not saved. 12. Defect # 4875 – On the Insurance Authorization Profile screen the dropdown component for Approved By should contain a list of Phone Numbers for the carrier of the coverage. 13. Defect # 4708 – Access Violation error occurs when delivering stock device from the patient list, if it so happens that the patient filter causes no patients to be displayed in the patient list. 14. Defect # 4857 -- Professionals are a new edition to Standard. Thus they are currently not being carried through from a standard to Professional upgrade. Professional, Address, Notes, and Phones should be carried over. 15. Defect # 4949 --Using the Professional Name from the Professional_Profile reporting table as criteria results in an "Unexpected DB Error: [Sybase][ODBC Driver][Adaptive Server Anywhere]Syntax error or access violation: Wrong number of parameters to function 'sp_lookup_on_professional'" error. 16. Defect # 4866 -- When selecting field from the Patient Profile view in report builder it is possible to select both the Last Letter Name and Next Letter Name. Clicking OK button will result in error. 17. Defect # 4856 -- Device settings from Standard Version are lost after upgrading to Professional version. 18. Defect # 4943 -- User cannot use the drop down Transaction Type list when searching for a transaction type of "Merchandise Return" since the lookup value is listed as "Return", yet the actual transaction type is "Merchandise Return". 19. Defect # 4950 -- Flaw in logic for printing box 11d on the HCFA 1500 form. The form prints an "X" in the yes box when the patient/insured does not have another benefit plan. 20. Defect # 4842 -- The Insurer’s ID should have punctuation stripped before printing the HCFA 1500 form. 21. Defect # 4955 -- All reporting fields should be searchable and portable. 22. Defect # 4926 --When a repair is received and the Repair Warranty Date is entered, apparently it is also being inserted into the Device Extended Warranty Expiration Date field. This is incorrect and in fact may overwrite user-entered data in this field. 23. Defect # 4940 -- Various appointments related listing screens show a column labeled "Type" which is a field the user does not maintain or see. These screens include the Today Screen, Patient Appointment List and Global Appointment List. The system should be displaying the appointment description, which the user does maintain. 24. Defect # 4947 -- Performing the Adjust Inventory action and attempting to set the current level to zero results in "Current Quantity cannot be negative or unassigned" error. 25. Defect # 4743 -- Ship data needs to be adjusted so that "Letters" that are designed to print in batch mode (as opposed to Letters to be attached to Patient Contacts) are set to Report Type of "Report". Those reports that are designed to be attached to Patient Contacts should have Report Type set to "Letter" and stored in the Contacts folder. 26. Defect # 4852 -- The Cost component on the Service Code Profile is a required field and the label is marked as such but it is possible to save the screen with NO value in the component. 27. Defect # 4867 -- If a contact list had more than one screen worth of rows; it is not possible to select all the contacts from one screen down to another screen. Most applications that allow multi-selection of rows can either drag the mouse down and the screen will continue to select rows as it scrolls or the user can hold the shift key + mouse click and from the first item selected to the last item clicked would get selected. 28. Defect # 4951 -- It should be possible to order a BTE for a patient even though it is not marked as custom. 29. Defect # 4876 -- It should be possible to add an insurance coverage for the same Patient, Carrier and Plan if the Insured Person is different. 30. Defect # 4895 -- When Insurance Coverage (including the ID Number) is added through the Quick Add Patient function, the Relationship component on the Insurance Coverage Profile is not set. After setting it, the ID number is then left blank. The Relationship should be set to “Self” by default. 31. Defect # 4898 -- After returning to the Make Appointment action from the Quick Add Patient action, the Patient component should display the newly added Patient. 32. Defect # 4927 -- The Product drop down lists for the Order screens (Custom, Siemens, and Rexton as well as the Invoice Charge screen should be sorted by the field displayed. It appears that the sort field would be Product Description or in the case of Service it would be the Service Description. In long lists (particularly Products) it can consume too much time to scan through a list that is not sorted for the required item. 33. Defect # 4841 -- User is able to do multiple merchandise returns for one charge regardless of the quantity for the charge and the number of returns that may have occurred based on the charge. The system should check to see whether or not a charge has been fully returned. 34. Defect # 4952 -- When dragging and dropping an appointment the old appointment contact should be removed. 35. Defect # 4844 -- When rescheduling an appointment using drag and drop, if the Patient List is filtered such that the Appointment Patient is NOT in the List, the Description of the Appointment (being rescheduled) is changed to the first Patient Name in the filtered Patient List. In the Appointment Profile, the Patient component displays "Item Removed". 36. Defect # 4956 -- Schedule book screen should remember the settings of the clinicians, office, and dates selected so when the user returned back to the schedule book they do not have to reselect these items. 37. Defect # 4979 -- Creating a Siemens device order for PRISMA 2 and selecting "Directional" as an option results in the printable order form not include the directional option in the 'Additional Options' area. 38. Defect # 4883 -- With approximately 10,000 Patients in DB, it takes about 36 seconds to display the Patient List. If the group panel mode is OFF and Load All Records is OFF performance will increase. 39. Defect # 4891 – User should be warned if they are ordering devices where the product price for the product being ordered is zero. 40. Defect # 4963 -- In the Device Return screen, Administrative Code is a required field. But if it is left blank and the Save action is chosen, there is no error message, the screen is closed, but is appears that no actions are taken. I.e. the Device Status is not changed to Returned. 41. Defect # 4969 -- Fly over hint on Schedule book screen should be updated to remove redundant information and included the Patient Name and Appointment Type. 42. Defect # 4973 -- Authorization combo component on the Billing Profile allows the user to type in any value even if it is not a value combo dropdown choice. From this perspective the user thinks they have actually entered in a value. When the user clicks save and then re-opens the billing the field is blank. 43. Defect # 4908 -- When performing a Noah conversion, patient's who do not have address information or at least enough to correctly create and address wind up with a bogus address with a state of "CA". This causes a problem when converting multiple DB like PCOMS and Noah where the patient will now have two addresses and in most cases the correct one from PCOMS and a bogus one from Noah. It also has an effect on which address is marked as the Primary one. Depending on the order of the conversion, the second conversion seems to get the address marked as primary, thus if Noah is converted last all bogus addresses will be marked as primary. 44. Defect # 4988 -- In the Finance Invoice Profile, Administrative Code is a required field however it is not colored as so. 45. Defect # 4991 -- Unable to open a removed insurance authorization profile. 46. Defect # 4992 -- Post Invoice Charge Screen: Category Combo is spelled CATEGOTY. 47. Defect # 4993 -- When Modifying an Insurance Coverage for a patient, If you leave focus on the Relationship to Patient Combo and save or close, Access violations will arise and crash the system. Critical Defects/Enhancements made in 1.9.11.9: 1. HCFA 1500 Form—Box #24d: When printing form to a file, CPT codes were being truncated to 2 characters. Fixed. 2. HCFA 1500 Form—Box #24f: When printing form to a file, values appears for all six Billing Service lines regardless of the actual number of Billing Services on the claim. Fixed. 3. The following system reports were updated: Invoice, Clinician HA Sales, Purchase Agreement, PO Reconciliation, and Inventory Re-Order. 4. System reports that were invalid (zero size) were moved to the report recycle bin. 5. Adjusted HCFA 1500 Form Box 24c, 24g, and 25 for improved alignment when printing claim to the printer. Critical Defects/Enhancements made in 1.9.11.8: Important Note: If you have a Main and remote server environment, please make sure run synchronization first, before you apply this patch. 1. Defect # 4959 -- "Invalid variant operation" error when highlighting a Repair Order in an Order List. Fixed 2. Olympus Patch would fail if ODBC settings had “Automatically shut down database after last disconnect” unchecked. Fixed. 3. Olympus Patch logic modified to stop and roll back to previous configuration in case patch fails. 4. Defect # 4967 -- When receiving a device or repaired device tax, charge, parts, and labor transactions were being updated in PO. Fixed. Critical Defects/Enhancements made in 1.9.11.7: 1. Support of “Phoenix One” and “Phoenix” new products. 2. Siemens/Rexton order screens have been updated with additional Control options (0515 and 0516) and Programmable options (0550, 0551, 0552 and 0553). 3. Bar-coded order printout has been changed to support new options. 4. Defect # 4935 -- In the deliver stock device screen there are two referral combos with [item removed] as their defaults. Either should be null or a selected value from the combo. Not [item removed]. 5. Defect # 4937 -- When repairing a device with replacement sent to inventory, device inventory goes up by one however after receiving and delivering, it does not reduce the inventory. So the Inventory Quantity is now Incorrect by one. 6. Defect # 4933 -- User is getting an error when trying to add a new product that "DB Error 20001: Contact D. Ahmed". This is happening on the users master DB, they are using replication. 7. Defect # 4939 --Upgrade or patch to build 1.9.11.6. Able to open a Quickly Add patient, but any attempt to Save the new record gives a Sybase error based on incorrect # of parameters. Critical Defects/Enhancements made in 1.9.11.6: 8. Highlighting of required field. 9. Defect # 4777 -- When multiple HCFA 1500 forms are output to file the element positions are inconsistent from form to form. 10. Defect # 4779 -- After running the product update on the Main DB to add the Music and Infiniti Pro products and synchronizing with a remote office options for these devices when creating an order on a remote database are unavailable. 11. Defect #4722 -- The salutation data is incorrect for the 3-month follow-up, Device warranty, Patient birthday report letters when previewed from the patient list. 12. Defect # 4724 -- A Monthly Statement report longer than two pages displays the totals are incorrect. 13. Defect # 4688 -- When a product cost is changed during the Receive Custom Device action, a Cost distribution should be made to the Cost of Goods account for the base cost plus the cost of the change. 14. Defect # 4727 – It should be possible to maintain Professionals in the Standard Edition. 15. Defect # 4781 -- Performing the Update from 1.6 to 1.9 results in the 3rd Party Invoice Detail amount being zero-ed out. 16. Defect # 4782 -- After creating a Carrier and attempting to modify it, the following message is displayed: "modify procedure of uprcOeBaseProfile must be specified. 17. Defect # 4786 -- It is not possible to drag and drop an appointment between clinicians for the same time slot. 18. Defect # 4681 -- When viewing the Invoice Filter dialog from the Global Invoice List, the label Category is spelled Category. 19. Defect # 4740 -- Access key O is used for both Reports menu and Orders grouping. 20. Defect # 4784 -- When ordering a Prisma2 HI through the Siemens Order device screen, selecting directional checkbox will cause a Sybase error stating that, "select returns more than 1 row". 21. Defect # 4746 -- Reversing a discount on an invoice results in Transaction Distribution records being created but the Invoice_Trans_IDs are being set to the original invoice transaction and not the newly reversed discount invoice transaction. 22. Defect # 4744 -- Creating a discount on an invoice results in Transaction Distribution records being created but the Invoice_Trans_IDs are being set to the original invoice transaction and not the newly created discount invoice transaction. 23. Defect # 4745 -- Creating a merchandise return on an invoice results in Transaction Distribution records being created but the Invoice_Trans_IDs are being set to the original invoice transaction and not the newly created merchandise return invoice transaction. 24. Defect # 4746 -- Reversing a discount on an invoice results in Transaction Distribution records being created but the Invoice_Trans_IDs are being set to the original invoice transaction and not the newly reversed discount invoice transaction. 25. Defect # 4787 -- HCFA 1500 form requires Physician Signature to be printed in box 31 for electronic billing. 26. Defect # 4788 -- HCFA 1500 form requires Payer Name and Address to appear in top right hand corner of form regardless of payer type for electronic billing. 27. Defect # 4789 -- Box 32 of HCFA 1500 should display Facility Name and Address if Place of Service is Office or Home and the Provider Residence Address differs from the Provider Mailing Address. The Residence Address should be displayed in box 32 and the Mailing Address displayed in box 33. 28. Defect # 4790 -- For HCFA 1500 form if Primary Insurance if Medicaid and Signature On File is checked on coverage, then "SIGNATURE ON FILE" should be displayed. 29. Defect # 4795 -- Sales Tax transaction distributions not being created when company setting is set to On Order or On Trial. 30. Defect # 4649 – HIPAA forms where the address and phone number of the patient are not needed should have the phone and address tables removed due to the fact that the inner joins on these tables could result in no data displayed on the form if the patient does not have and address or phone record. 31. Defect # 4800 -- When already within the schedule book if user runs the FIND APPOINTMENT action, selects a time slot and runs NEW... An access violation will appear. 32. Defect # 4652 --If there happens to be an invoice that is BILL TO PATIENT, and actions are committed against it. The NEW insurance billing will remain disabled for all the invoices including those that are BILLED TO INSURANCE. 33. Defect # 4792 -- Printed e-Form should dotted lines and folding instructions. 34. Defect # 4793 -- Printed e-Form should have layout changed so barcodes will not fall in normal folding crease. 35. Defect # 4551 -- Patient Address Profile "Personnel Representative" group box should be "Personal Representative". 36. Defect # 4813 -- Invoice Detail Cost for a device that was repaired by the vendor should come from the cost of the labor and part on the repair order and not from the repair Service Code cost. 37. Defect # 4648 – It should not be possible to perform the Print action from a patient list when there are no patients listed. 38. Defect # 4827 --When upgrading a PNP installation from 1.6.20.14 to 1.9.11.4, the conversion log shows that bankcard transactions. 39. Defect # 4832 -- After upgrading 1.6.20.11 to 1.9.11.5 - all the reports that we modified for the user will have been overwritten with the default reports. 40. Defect # 4833 – User added reports are being dropped after upgrading from 1.6 to 1.9.11.5. 41. Defect # 4763 – Monthly statements should show the amount responsible for the patient and 3rd parties. 42. Defect # 4850 -- Within Practice Navigator there is a reports menu choice for Professional Listing. Running this report results in nothing happening. 43. Defect # 4853 -- Social Security Number entered in Patient Profile with hyphens is the default value for Insured's ID in a new Coverage. This value is printed on the HCFA 1500 form with the hyphens. The general rule for the HCFA 1500 is that punctuation should not be printed. 44. Defect # 4854 -- The Total Amount field (Box 28) on the HCFA 1500 print image file output is missing the last digit of the number. For example, on the printed form a value of 150 00 which is corrects outputs to the file as 150 0. 45. Defect # 4859 -- It is requested PN Installation program provide a rollback feature when db update fails during a PN installation. 46. Defect # 4869 – An error occurs when posting a credit for a device order for a second time. 47. Defect # 4870 -- Order form will use bone scores, not air conduction scores when both are provided from a NOAH Audiogram session. 48. Defect # 4881 -- After adding a new Patient using Quick Add, the Patient List is not focused on the new Patient. 49. Defect # 4925 – Patients in 1.6.20.12 who have Music CIC and Music Half Shell circuits, after upgrading to 1.9.11.5 will now have Rexton Achiva CIC and Rexton Achiva Half Shell instruments. Critical Defects/Enhancements made in 1.9.11.5: 1. Defect # 4719 -- When receiving a stock order and changing the cost on the receive screen directly, clicking save results in an "DB Error 20001: UNEXPECTED ATABASE ERROR OCCURED <<< Contact D. Ahmed >>>" error. 2. Defect # 4720 -- When performing the Adjust action on an order line item results in a "DB Error 20001: UNEXPECTED DATABASE ERROR OCCURED <<< Contact D. Ahmed >>>" for repair and stock orders. 3. Defect # 4717 -- After ordering inventory from Global -Inventory the offices and Vendor are not displayed in Inventory list. 4. Defect # 4437 -- Processed By Phone in vw_HIPPA_Action returns an empty set of parentheses () even though data has been entered for the Personnel Telephone. 5. Defect # 4715 -- User receives error log entries when updating from 1.6.20.14 to 1.9.11.2. Update seems to go through - yet duplicate vendor PN errors appear in the log. This error usually appears when going from 1.6.20.0 to 1.6.20.13, not when upgrading from 1.6.20.14 to 1.9. 6. Defect # 4684 -- After reaching the schedule appointment screen by Using the Find Appointment action, if typing Ctrl+N immediately - once or twice - you will receive an access violation. 7. Defect # 4691 -- From Today screen, contacts list, user is unable to change the contact status so contact will remain on the screen. 8. Defect # 4708 -- When delivering stock device, if it so happens that the Filter displays no patients… or no patients exist, if you close with saving changes Access violations will occur. 9. Defect # 4711 -- In the report search dialogs there are no constraints or restrictions on search criteria, upon entering invalid data multiple errors appear. For instance the ACCOUNTS RECEVIABLE report contains the following: Show all data where the service from date is on or before some date where the user enters the date in a text box. The user is able to enter a date using any type of day/month separator but the system only interoperates “/” and not “-“ or “.”. 10. Defect # 4725 -- From the patient-contacts list, if you print a contact letter and navigate to another list or screen an access violation will appear. 11. Defect # 4683 -- Open disabled when on the Schedule Book screen after accessing it through the Find APPOINTMENT action located when call from the PATIENT SUMMARY screen. 12. Defect # 4685 -- When attempting to change the Display property of an Invoice Category Lookup row to unchecked an error message is displayed: General error Select returns more than one row. Same problem with Payment Type This does not seem to occur for some other Lookup categories like Loss Type and Language Spoken. 13. Defect # 4732 -- User tries to run the A/R report (which worked under 1.6 prior to update) and gets an error "Cannot generate report", [Sybase ODBC Driver][Adaptive Server Anywhere] Syntax error or access violation near jp_FIRST_DATE <=0 14. Defect # 4672 -- When viewing a removed Insurance Pricing, If user happens to adjust the VALUE currency box and press tab key or try any action, access violations errors will occur lock the user within the profile. This also occurs when use has no SAVE after open right. 15. Defect # 4674 -- When a pricing is a service, if you remove it and view it from the removed items list... it is displayed as a product. 16. Defect # 4737 -- The patch application has a file menu. An option exists for [Register Noah Dll]. If you choose to run this action an ACCESS VIOLATION will occur. 17. Defect # 4730 -- It is not possible to post a Charge of 0.00 if the zero amount is entered on the Post Charge screen. If the Product Code Price is set to zero in the Product Code Profile, then the Charge can be saved as a zero amount. It should be possible to post a charge with a 0.00 amount. For example the User wants to track the Cost of batteries issued to the Patient where the batteries were part of the initial sale price. 18. Defect # 4736 – An audiogram created using the PC Unity Aud module does not default on the Order Siemens/Rexton Device screen. This is a problem for Costco as they all have the Unity modules. 19. Defect # 4566 -- The print command always sends print jobs to the default printer not the current printer the user just selects with the Page Setup dialog. 20. Defect # 4570 -- Synchronize icon and Set Path icon should have no color in their default states. 21. Defect # 4721 -- For improved usability the ability to select a remote control product should be optional when performing the Order Device action and ordering a hearing aid that can work with a remote control. It is possible that a patient could want a hearing aid but not the remote control device. Currently the system requires the users to select a remote control device on the Order Device screen if the Hearing Aid Product being order "Requires Remote" based on how that product code was entered. The term "Requires Remote" implies that a remote control is required when ordering a device. We should also modify this term to be more universal.... "Remote Compatible" or "Optional Remote Control". 22. Defect # 4726 -- When delivering a repair it is possible to enter a price without selecting a Service Code. When the user clicks save they believe an invoice will be created for the price selected. What happens is no invoice is created due to the fact that the user never selected a Service Code. Screen logic should be update to avoid the possible confusion. 23. Defect # 4738 -- Tab order for the invoice transfer should start with the SOURCE group. Then following usability guides, go down and right. Currently it's going left. 24. Defect # 4589 -- When an appointment is rescheduled via drag n drop, after a Find Appt action the information from the last Find dialogue is displayed instead of the information from the Appt being rescheduled. 25. Defect # 4659 -- Date a device was Returned To Patient currently get set on the Deliver Repair action but does not get displayed anywhere else in the system. The user should be able to maintain this date on the Repair Profile. Critical Defects/Enhancements made in 1.9.11.4: 1. Defect # 4603 -- The following HIPAA Event Action form is unable to print : PHI REQUEST EXTENSTION LETTER Cannot generate print cannot run program salutation on print. 2. Defect # 4654 – From the today screen performing the MAKE CALL action results in a read only screen therefore the contact record cannot be updated. 3. Defect # 4660 -- Birthday Letter in Standard and Pro editions have incorrect title. 4. Defect # 4665 -- When running letter the wrong hearing aid description can appear in the text of the letter. If someone has a HI that is currently not being worn, it can appear in the letter instead of the actual HI whose delivery created the Last HA purchase date. 5. Defect # 4669 -- After opening a HIPAA event, and subsequently assigning an action (Accounting Request Extension) - user was unable to print the desired action. Printing the action raised a dialogue box stating that "No Report ACCESS defined to access this REPORT for the Login User". User is ADMIN and should have full access. 6. Defect # 4673 -- When checking the directional option on Siemens/Rexton order form, on save event raises error that, "Unexpected DB Error:[Sybase][ODBC Driver][Adaptive Server Anywhere]Genral error: SELECT returns more than one row." 7. Defect # 4679 -- Letter contacts are not being printed. Data does not seem to be going to the printer... thus there is no output When trying to preview the letters from within PN... there are Salutationonprint errors. Defect # 4680 -- When adding a new report to the Patient Letters folder in ReportPN, two copies are actually added. One in the Patient Letters folder and another in the Patients folder. Defect # 4662 -- Under reports>patients>letters the 3 month device follow-up letter had a header for "ABC Audiology Services, 123 South Street, Etc.". Defect # 4663 -- Under reports>patients>letters the warranty expiration letter has a header for "ABC Audiology Services, 123 South Street, Etc.". 11. Defect # 4664 – Call For Appointment letter has the text XXX in the middle of the letter body (should be office name), but it's not merged correctly. 12. Defect # 4617 -- "Apply Filter" should be the default command button when the user hits enter key for all list filter dialogs. 13. Defect # 4618 -- When adding a new item to a list when return back to the list from the profile or action that created a new row, the row with the focus should be the newly created item row. This is especially import with regards to HIPAA as it is very easy to create a new patient and then click on the Clinical List or HIPAA Events node in the navigator and the user things they are adding things for the patient just created when they are not. 14. Defect # 4661 -- Unable to edit Admin Code Description. 15. Defect # 4668 -- After updating a 1.6 db to 1.9.11.2, the Purchase agreement report no longer brings up the data from the invoice. However from a new CD installation, the PA report is working correctly. 16. Defect # 4671 -- In ReportPN there are two copies of Accounts Receivable Report. They appear to be identical. There should only be one. 17. Defect # 4676 -- Several components are read only on the Make Call screen when called from the Today area. 18. Defect # 4677 -- With any user created report, if you try to run it within PN you get the following message : No report access defined to access this report for the login user. This occurs even though the user is administrator with all correct rights set in ReportPN. 19. Defect # 4678 -- When the Make Call screen is called from the Today Screen, several components are read only. This is different then when it is called from the Patient area. The Status cannot be changed and thus Contact never is removed from Today Contacts List. 20. Defect # 4686 -- Modifying the Display property of an Invoice Category Lookup row to unchecked an error message is displayed: General error Select returns more than one row. Same problem with Payment Type. This does not seem to occur for some other Lookup categories like Loss Type and Language Spoken. 21. Defect # 4650 -- This is basically a software design issue. When user change the price for existing option in options screen and comes back to the options screen the price still shows the default value previously defined in DB. If there is no cost defined for the option, and user defines the price and saves it. But if user returns to the options screen the option price is not displayed. It still shows value '$0.00' And also the totals on the options screen does not match. 22. Defect # 4647 – Performing the NEW action for a patient results in the actions menu has MAKE CALL enabled. Allowing you to make a call to nothing. 23. Defect # 4649 -- When a Patient does not have an address their data is not being pulled up on HIPAA forms. User must user have Phone number in order for report to work. 24. Defect # 4653 -- At the patient list, in the security manager there are 2 Options for QUICKLY ADD OPTION... and there are 2 options for BEGIN VISIT and COMPLETE VISIT. 25. Defect # 4596 -- When the " & " symbol is used in the description for the Question Groups... When administering the test... the & will be an underscore. Check out Medical / AUdiological History questionnaire for reference. " Hearing _ Balance". 26. Defect # 4655 -- In the schedule book security manager there is an option for SAVE after OPEN and MODIFY appointment...What are the differences?...if you disabled MODIFY APPOINTMENT... you can still modify an appointment. Basically saving after open. 27. Defect # 4710 -- Customer can't deliver stock Hearing instruments without getting a " invalid integer value “ error. Usually the invalid integer value error is preceded by the serial # of the Hearing aid which is alpha numeric. This error occurs with all manufacturer devices. 28. Defect # 4713 -- Unable to create a contact with copies. An access violation appears. 29. Defect # 4778 -- When a user performs the Order Siemens Device action and orders a binaural device the user can select from a check list of options that when selected on the right side get automatically selected for the left side. The user can un-check the items on the left side. When saved and printed the options still appear for the left side even though the user de-selected them. 30. Defect # 4712 -- With the RESCHEDULE APPOINTMENT option disabled through security manager at the schedule appointment list, user is still able to shift and reschedule. Critical Defects/Enhancements made in 1.9.11.3: 1. Defect #4673 -- Checking the directional option on order form raises error. Critical Defects/Enhancements made in 1.9.11.2: 1. Defect # 4571 -- Office Profile Details and Default Settings group labels are formatted differently from all other group boxes. Fixed. 2. Defect # 4561 -- Find Appointment Time Slots toolbar action should have a corresponding main menu item. Fixed. 3. Defect # 4587 -- When opening a Billing Service line from the Billing Profile, all of the current data is not displayed. If the Save action is then taken, much of the current data is lost. This profile needs to be looked at closely for correct behavior. Fixed. 4. Defect # 4564 -- Popup menu on the HIPAA Event Profile should have an item for Print where now it is currently "Print HIPAA Form". Fixed. 5. Defect #4549 -- If a clinician does not have a middle initial assigned under setup>personnel, they cannot be chosen by the auto-search panel for the Appointment List (for example). Fixed. 6. Defect # 3926 -- At a REMOVED LIST for PRODUCTS if user uses ENTER to open a profile all the fields that are suppose to be read only appear is if they are ready for editing. Fixed. 7. Defect # 4282 -- Error will occur when trying to schedule an appointment for someone at a workstation if they have a purchase agreement open on another workstation within the same networked session. When this state occurs the user must exit out of the purchase agreement and then exit practice navigator before the appointment can be saved. Fixed. 8. Defect # 4572 -- Cost account Transaction Distribution record does not include the cost of device options when ordering a device. It only seems to be the base cost from the product. Fixed. 9. Defect # 4573 -- Performing the order Siemens device action results in the Purchase Order Detail record for the device ordered only having a unit cost of that of the Hearing aid product and does not include the cost of the options. Fixed. 10. Defect # 4574 -- The resulting Invoice_Detail.Unit_Cost does not include the cost of the options for the hearing aid that was created during the Order Siemens Device action. Fixed. 11. Defect # 4575 -- Performing the Adjust Options action when receiving a device results in Inventory Transaction Distribution records being created. Only one Inventory Transaction Distribution record should be created and this should occur when the user saves from the Receive screen and not the Adjust Options screen. Fixed. 12. Defect # 4576 -- Changing the cost of a device throughout the Adjust Options action when receiving a device not not create a Transaction Distribution record for the cost account change in cost. Fixed. 13. Defect # 4577 -- Edit E-order action creates a Transaction Distribution for the AR account for the change in price based on the options that were added or removed. Fixed. 14. Defect # 4579 -- Edit E-order action creates a Transaction Distribution for the Sales Tax account for the change in price based on the options that were added or removed. Fixed. 15. Defect # 4580 -- Device.Price changes when options are added or removed on the edit –E-order screen. The device price should not change. Fixed. 16. Defect # 4581 -- Invoice Detail.Unit Price changes when options are added or removed using the edit E-order action. Invoice Detail.Unit_Price should not change. Fixed. 17. Defect # 4582 -- Peroforming the Post Adjustment action on a Custom Device Order detail row does not create a Transaction Distribution to the Cost Account for the change in cost. Fixed. 18. Defect # 4583 -- Performing the Post Adjustment action on a custom device PO when the Device is not in-house creates a Transaction Distribution record for the Inventory account for the change in cost amount. This should not occur, as the device is really not in inventory so there should be no change to the inventory account. Fixed. 19. Defect # 4584 -- Performing a Merchandise Return action and returning the custom device to inventory results in an Transaction Distribution record being created for the Inventory account but for a zero amount. It should be for the amount of the Device's Invoice.Unit Cost as the value of inventory should increase as we are adding the product back into inventory. Fixed. 20. Defect # 4585 -- Performing a Merchandise Return action with the device being returned to the vendor results in two Transaction Distributions records being created for the inventory account but both are for a zero amount. The creation of two records is correct but we should see inventory increase by the device's invoice. Unit Cost as the item comes in house then decrease by the device's invoice. Unit Cost as the item goes out of inventory and back to the vendor. Fixed. 21. Defect # 4606 -- I record in the Lookup Value table where the Lookup_Category is 'Invoice Category' and the LOOKUP_VALUE is 'Battery Sale' the LOOKUP_DESCRIPTION is 'Batery Sale' when it should be 'Battery Sale'. Fixed. 22. Defect # 4568 -- CTRL+N Does not function correctly from the following lists: Carriers, Offices, Personnel, Providers, Professional, Vendors. Fixed. 23. Defect # 4408 -- Check list of screen names on the Report Setting screen in some cases do not have spaces or use "_" in the text. This is not very user friendly. Fixed. 24. Defect # 4613 -- Access violation error when user want to find next appointment. Fixed. 25. Defect # 4600 -- With 1.9.11 and 1.9.11.1 cd builds all ship data questionnaires are defaulted to a generic questionnaire report form. However when the 1.9.11.1 PATCH is applied to a 1.9.10 build, the reports are not being defaulted. Fixed. 26. Defect # 4608 -- In the billing service profile, with an amount and CPT code entered, if you try to save the profile with tab focus on the product combo you will get an error that " CPT CODE IS REQUIRED" it was already been entered. Fixed. 27. Defect # 4590 -- When Find Appt is called from some places like Global Contacts List, and Make Appt is started, Patient = Item Removed, Description seems to be name of Patient previously searched for in Find. Fixed. 28. Defect # 4609 -- Unable to create a new HIPAA action. Access violations error and locks you within HIPAA event profile. Fixed. 29. Defect # 4588 -- CostCo (Ali) logged in PN client and server machines using same login id. PN displayed "access violation error" when navigating from the Schedule Book area to the Patient area. Fixed. 30. Defect # 4602 -- In the HIPAA event profile the right click option for PRINT HIPAA FORM does not work. No action is taken. Fixed. 31. Defect # 4591 -- Printing a HIPAA Action from from the HIPAA Event Profile results in the wrong data being merged in to the report form. This problem shows itself in multiple ways: 1. I get the wrong patient and event and action information. 2. The resulting form will print for more than one action. Fixed. 32. Defect # 4598 -- When selecting multiple billings to print and export to a .txt file... All they do is over write each other. Thus defeating the purpose. Fixed. 33. Defect # 4593 -- In the personnel training record profile, if you leave the field 'TYPE' null you'll receive the following error: DB ERROR 21000: Unknown field is a required field. Message needs to be cleaned up. Fixed. 34. Defect # 4596 -- When the " & " symbol is used in the description for the Question Groups... When administering the test... the & will be an underscore. Check out Medical / Audiological History questionnaire for reference. " Hearing _ Balance". Fixed. 35. Defect # 4459 -- At the removed items list for Insurance Authorization, if you hit enter to open the profile, all fields will become enabled instead of read only. Fixed. 36. Defect # 4599 -- When creating an invoice ... if you do a charge before you select bill to patient.. you can then create a billing whose status will be 'NOT BILLED'. this is correct. Fixed. 37. Defect # 4607 -- If billing produces an Invalid Hcfa form, a warning is prompted when trying to print. The message asks if user will want to continue print or not. If you hit yes, the hcfa prints and status is changed to Billed. However if you hit NO, the billing status is still changed to Billed. Needs to remain, NOT BILLED. Nothing was printed. Fixed. 38. Defect # 4603 -- PHI REQUEST EXTENSTION LETTER. Cannot generate print. Cannot run program salutation on print. Fixed. 39. Defect # 4601 -- After performing DB update from 1.0.27 PNS to 1.9.11.1 PNS the Invalid Products listed as Siemens models. However this will not stop the user to order Siemens devices. Fixed. Critical Defects/Enhancements made in 1.9.11.1: 1. Defect # 4283 -- The choice under "A/R effects orders when....", On-Trail is misspelled. Choice should read as Delivery On-Trial. Fixed. 2. Defect # 3899 -- Products that are hearing aids that get converted from PCOMS into PN result with a product category of 'Hearing Aids' when tit should be a category of 'Hearing Aid'. Fixed. 3. Defect # 3822 -- The Medical Audiological History Questionnaire has a spelling error: Group Question "Hearing Exopsure" should be "Hearing Exposure". Fixed. 4. Install wizard “PN Patches Update” should be “PN Patch Update” also on another screen as well. Fixed. 5. Defect # 4251 -- When Global Repair List Filter is checked for ShowAll, the filter description displays Show All Inventory instead of Repairs. Fixed. 6. Defect # 3830 -- After editing cost and price on two different options. They first appeared at the top of the Options List in Order Device. After editing the cost and price, they now appear way down the list. Set Cost and Price back to zero in Product Profile, but they remain in the same place in the Order Device | Options List. Fixed. 7. Defect # 4249 -- System should have to prompt the user only for one to print the Billing, even though the multiple records selected to print. Fixed. 8. Defect #4308 -- Scheduling an appointment when another appointment that is using a resource is scheduled (double-booking) will cause the following error state: "Unexpected DB Error: Restricted data type attribute violation: Cannot convert -1:59:59 to a timestamp". Fixed. 9. Defect # 3972 -- Placing a double negative or an excessive amount in the VALUE boxes located within an pricing profile will cause access violations. Fixed. 10. Defect #4311 -- With ship data... None of the products that are existing can be ordered for inventory . Fixed. 11. Defect # 3836 -- Perform Seimens/Rexton Device order. Verify if the product name exceeds more that 30 char, the text not displayed properly in repair Device screen and repair profile screen. Fixed. 12. Defect # 4535 -- After finding appointment you are brought to the calendar view and at this screen the Cancel Appointment action is enabled. Fixed. 13. Defect # 4544 -- Find appointment slot, then make an appointment without an appointment type selected. Saving will raise a warning. Now hit close and do not save. At this point if you hit close an INVALID CURSOR error will lock up PN. Fixed. 14. Defect # 4552 -- PCOMS conversion converts write offs to PN with a INVOICE_DETAIL.INVOICE_TRANS_TYPE value of "Write-off". The application are reports expect a value of "Write-Off". Fixed. 15. Defect # 4554 -- Creating a contact that recurs monthly does not always create the next contact date correctly. For example a recurring contact on 5/1/2003 that recurs every 12 months when contacted creates the next contact for 4/5/2004. Fixed. 16. Defect # 4555 -- New menu choice on the popup Menu on the HIPAA Event List shows the wrong icon. Fixed. 17. Defect # 4558 -- Quick Add Action button icon of the Make Appointment screen uses the wrong icon. Currently it seems to be the invoice transfer icon. Fixed. 18. Defect # 4559 -- New action menu item on the popup menu on the Training list show the wrong icon. Fixed. 19. Defect # 4560 -- Remove menu action on the popup menu on the training list should be "Remove from List" to be consistent with all other screens. Fixed. 20. Defect # 4562 -- Performing the Find Available Time Slots action results in the schedule book being displayed that shows Cancel and Reschedule action buttons. They should not be present for the US editions. Fixed. 21. Defect # 4563 -- HIPAA Event list column heading labels should follow the same format as all other lists. "Space"+Label+":". Fixed. 22. Defect # 4586 -- When performing the Call action from the Today screen the resulting Make Call screen does not show the patient name in the Window Title bar. Fixed. 23. Defect # 3897 -- Winfit options that have been Removed from the Product List still are listed on the Siemens Order Screen as available options. However, these options when selected are not added to the Device_Options table. Therefore, after ordering a device with Removed Options and looking at the Device Profile they do not appear in the Options checklistbox. Fixed. 24. Defect # 4286 -- The following errors appear when updating from standard to PNP with area code missing in the office profile :[Updating OFFICE....] Error while Inserting OFFICE value MO: [Sybase][ODBC Driver][Adaptive Server Anywhere]General error: RAISERROR executed: $21055: $Default AREA CODE is a Required Field. Fixed. 25. Defect # 4309 -- Wit machine as MAIN in a replication circle, after applying patch and synchronizing ... The remotes company table does not reflect version 1.6.20.10 . Check about help menu. Fixed. 26. Defect # 4310 -- When upgrading customer from PNS 1.1 to PNP 1.6.20.9 the initial data conversion starts but stops during updating vendors and fails to proceed. Fixed. 27. Defect # 4398 -- A PNS 1.6 database main office does not merge into the "MAIN" office within PNP when conversion is finished. The end result is two offices in PNP, the default "Your Main Office", abbreviation "Main" which is checked as the main office; and then the user's office from the PNS database. The conversion utility should merge these offices into one "Main" office. Fixed. 28. Defect # 4400 -- If user had removed a clinician (remove from list) that has been assigned to a client, the PNS to PNP conversion will fail on that client. Fixed. 29. Defect # 4405 -- Purchase Agreement Form template prints but has no data for the selected Invoice. Fixed. Defect # 4419 -- Default shipping questionnaires do not have any value set on the Questionnaire Profile in the Report Form Combo. Thus by default administering a questionnaire and clicking the print action button on the patient questionnaire list results in a message being displayed: No Report Associated for the selected Questionnaire. Fixed. Defect # 4456 -- Patient -> Contacts User unable to print Contact letter from Contact list. Information dialog pops up saying " No report access defined to access this report by the login user". Fixed. Defect # 4541 -- In the hipaa event profile in the Actions group, the form column allows user to edit the data. Doing so will raise the following error upon a save : Unexpected Db error : Column Not found ' Report Form Description '. Fixed. Defect # 4553 -- Unable to Print Contact Letter or Label from Patient Contact list or Global Contact list. Print button is disabled. Fixed. Defect # 4594 -- Currently there the HW conversion creates a new office(s) and puts everything to that office. There should be a way to select one of the office(s) being converted and associating that to the "Main" office. This is like what we do for PCOMS. Implemented. Defect # 3832 -- When tabbing through the Relationship to Patient component, the Insured's ID is defaulted to the SSN of the Patient. Then the cursor tabs to the facility component. The cursor SHOULD stop at the Insured's ID component because, in most cases, the ID will need to be edited. Sometimes to remove punctuation or to add additional characters. Fixed. Defect # 4545 -- The office hours are not updated correctly. In 1.148 the hours were set for Thursday after db conversion it was set for wrong day(Sunday). Fixed. Defect # 4546 -- Printing a series of HCFA forms to a user-defind path when choosing the "print to file" function does not keep the user-defined path intact. The first HCFA will print to the custom path, all subsequent HCFA forms print to the default location. Fixed. Defect # 4548 -- Office names that are longer than 40 characters do not filter properly at patient list screen. Fixed. Defect # 3802 -- Even with the SAVE AFTER OPEN option DISABLED for a group. That group can still open the profile, modify fields, and save the profile. Fixed. Defect # 3842 -- Appointment type profile should be read only on remote server. Do not allow user to select Resources in Appointment profile. Fixed. Defect # 3917 -- After scheduling an appointment , You can go to the appointment list and Change the status to RESCHEDULE after doing so THE CANCEL ACTION will appear... And if you re-open the appointment and change the status back to SCHEDULE... the cancel action will be enabled. Fixed. Defect # 3927 -- An Unexpected Database Error occurs when trying to 'return to vendor' a device that has been removed from the device list. Fixed. Defect # 4379 -- When installing the NOAH Engine at remote server, remote single-machine or remote client the installer will give an error that "The installation type could not be detected", then the installation seems to continue. Fixed. Defect # 4535 -- After finding appointment you are brought to the calendar view and at this screen the Cancel Appointment action is enabled. Fixed. Defect # 4542 -- When user run update from any previous release the DB Conversion still pointed to 1.6, please replace it with 1.9 dll. Fixed. Defect # 4555 -- New menu choice on the popup Menu on the HIPAA Event List shows the wrong icon. Fixed. Defect # 4556 -- Bank Card List shows lookup value and not the long description in the Patient Bank Card List. The value also seems to truncate what is displayed I used "Home Depot" and it only displays "Home". Fixed. Defect # 4557 -- Card Type shows [Item Removed] for user added Bank Card Types when opening the profile. Fixed. Defect # 4518 -- Client updated from 1.6.20.3 and was unable to schedule any appointments once update was completed. User ran patch 1.6.20.9. Scheduling an appointment raises an error that "Unexpected DB Error:[Sybase][ODBC Driver][Adaptive Server Anywhere]Restricted data type violation: Cannot convert -1:59:59 to a timestamp". This is the same error as reported under defect 4308, but raised under a different condition. Defect # 4597 -- Update from 9.10 - 1.9.11.1. Order siemens/Rexton device raises the following error :Unexpected DB error :......Invalid Parameter Type Disables navigator tree/system. Running Instructions: 1. Run downloaded self-extracting OlympusPatch1.9.11.10DBFix.exe. Click on "Apply 1.9.11.10 Patch" button. 2. The Patch will detect the current version automatically and apply the needed changes. 3. Database updates will be applied ONLY on "Single Machine", "Server", "Remote Single Machine" or "Remote Server" Installation Types. Database updates will be skipped for all other Installation types. 4. The Olympus.exe file will be copied into the Practice Navigator folder automatically according to the release version for all installation types. 5. The Patch will automatically copy and register NOAH.dll into the 'Practice Navigator\Database' folder. The message 'NOAH.dll registered successfully' should be displayed at the end of patch execution for all installation types. 6. If the Patch has been applied successfully, the message "Files registered and copied successfully. Update completed successfully." Will be displayed. If the Patch has failed then message "Update Failed." will be displayed. See OlympusPatch1.9.11.10.LOG for more details. 7. A file named “OlympusPatch1.9.11.10.LOG” will be generated each time the patch is executed. This file will contain all the steps the patch should perform in chronological order. 8. For the sites that have "Remote Servers" and "Remote Single Machines" installed: a) First synchronize (One complete Synchronization cycle) b) Then apply the Patch at BOTH Main Server and Remote Server sites before resuming the next replication/synchronization cycle. For questions or technical support contact Siemens Technical Support Department Attention: For those who apply 1.9.11.10 patch on 1.9.11.7 version you MUST complete one Synchronization cycle (step 8, Running Instructions) prior to 1.9.11.10 Patch installation. Requirements: Any Edition of Practice Navigator Version 1.9 must be installed on the computer you are updating prior to installing the patch. IMPORTANT, the update utility must run in its entirety to successfully update the product data. Installation Instructions: This utility can be installed from the web site or downloaded and executed. To Install from the web: 1. Click link below, when prompted select "Run from current location" option. 2. Follow screen prompts to complete installation. To download and execute: 1. Click link below and when prompted select "Download file" option. 2. Select the folder location to download the file to. 3. Open downloaded file and follow screen prompts to complete installation.
|
 |
Copyright 2005 ~ audiologysoftware.com |