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(All submitted Reviews will be subject to verification for authenticity.)Testimonials and References HearForm has been purchased and used by many of the top professionals in the industry Universities/Education
School Districts and Cooperatives Clark County
School District, Nevada Audiology Clinic Clinics Shea Ear Clinic
in Memphis, TN Sierra Nevada
ENT Dr. Timothy
Frost, M.D., Alamagordo, NM ...And over
2500 other hearing healthcare professionals on every continent
(except Antarctica, of course.) Epic Hearing runs most of its entire operation on HearForm10. If you receive patient leads, based upon insurance agreements) from EPIC hearing, the faxes, letters, forms and financial agreements will all come from HearForm10 system.
United Way
Here are some actual verbatim testimonials from HearForm Customers.
"I have used HearForm software since March 2004 to run the audiology section of our practice. I have been extremely impressed by the level of customer service and tech support provided by that company. Mike Huskey, the programmer and owner of the company has helped us tremendously in getting up and running and ironing out any difficulties we have had. Whenever we have a question he always is available to answer questions and always sets up a more extensive tech support session within a day or two. During the tech support sessions we easily connect up to his computer so he can see and control our computer over the internet while speaking on the phone with us. During these sessions he has spent up to several hours at a time showing us how to use the software, clearing up any questions we have and in many cases, actually reprogramming our copy of HearForm to work more smoothly for our particular usage patterns and preferences. He never rushes us or makes us feel we are taking too much of his time, but instead we get the feeling he actually enjoys having the opportunity to “play” with the computer and help us out. We have never had a session that ended because he cut us off, but always because we have had all the tech support that we can consume at one sitting! To date we have probably received at least 10 hours of “face to face” (over the internet) tech support from him and I get the feeling he would be happy to do as much more as we needed. This is extraordinary for a software product costing only $5,000. While we initially had some glitches related to the fact that we are one of the very few practices running HearForm on a Macintosh platform, Mike went out of his way to get us working as well as any office using the more common Windows platform, even though it clearly took him much more effort than any of his other clients. He made sure we didn’t get short changed because we were “different”. Mike has always been prompt in sending any extra files we need or pretty much anything else within his power to help us. In my career I have used quite a number of other software packages and never has the tech support for those packages come close to the support we get with HearForm. In addition to being extremely knowledgeable, helpful, available and patient, Mike is one of friendliest and most unassuming guys I have met, and it is just a joy to work with him. Although HearForm is a great software package in its own right, the fact that it comes with support from someone like Mike Huskey makes it at least twice as valuable in my opinion. I know that whatever comes up, I can count on Mike making it right, right now!. So, needless to say, we are very pleased we chose HearForm as our Audiology Management Software package." Timothy W.
Frost, M.D. (Otolaryngologist) -------------------------------------------------------------------------------- "How can I thank you for being the best business partner an audiologist can have? You are always available for support - and kind in your response. You took the time to upgrade my 2 year old version - airborned it back to me on a Saturday.... and created a script for a sole Seiko label user-Me, all at no charge. Thank you very much." Jim Pehringer, Au.D, Minnetonka, MN. www.pehratek.com -------------------------------------------------------------------------------- "Thank you for your help the other day. I always appreciate your kindness and professionalism. You always treat me with such respect. Thank you for being a "light" in a dark world where many are not respected and MOST are taken for granted." Jeanne Schmitt, Echo Audiology -------------------------------------------------------------------------------- Hi Michael, I purchased Hear Form from you about a year ago. I am very pleased with your software. The program is working quite well for me and I have most appreciated the ability to change it to better fit my needs. I have learned a lot about Filemaker just tweaking Hear Form to do things that I want it to do, which has been as interesting to me as it's been helpful. Really the only thing I am missing to make things easier is a link to Quick Books which will allow me to not have to enter information twice. Thanks for everything. Brian
McClintock -------------------------------------------------------------------------------- I've had
HearForm for a couple of years and am very satisfied. Support is
terrific. I don't use the report features but I think I would
like it once I got used to it. We use it for billing, mailings,
scheduling and it works well with QuickBooks. Hope this helps. "Dear Mike, enclosed please find a check for the new QuickBooks module for our HearForm system, which, by the way, I LOVE!!" Joanne Gibbons, Office Manager, Harborside Hearing, Falmouth, MA -------------------------------------------------------------------------------- Happy Monday to
you! Thanks so much. We are very pleased with the software and
have had Cheryl come to our office to check it out. We'll help
her to learn the ins and outs the best we can. I hope she is as
pleased as we have been.
-------------------------------------------------------------------------------- Hi Mike, Thanks -------------------------------------------------------------------------------- Hi Mike, Thanks for taking the time to answer my questions and explain your software. I'm excited since we've been stuck in a system that isn't working. With the retirement of our billing person it's a perfect opportunity to streamline the process and get some control of the business. My wife is the best audiologist I've ever met; it's time to get the office business practice up to her status. Have a happy
and safe new year, -------------------------------------------------------------------------------- "Dear Michael, Thank you again for all your help and patience. Our office staff has adjusted to the new system quite well. We're looking forward to utilizing more of HearForm's potential." Michelle Manning, Superior Hearing Aid Service, Sun City, CA ------------------------------------------------------------------------------- Michael, I have loved HearForm the last 2 years. It has performed beyond my expectations and I'm sure I'm still only scratching the surface to what is available in the program. I recommend it to everyone who will listen. Thanks, Layne M. Garrett, Au.D., FAAA Doctor of Audiology, Timpanogos Audiology -------------------------------------------------------------------------------- "Mike, I just wanted you to know that we have had HearForm for 3 months now. Because of HearForm, we have been able to easily mail/target market to our customer base and we have sold an extra 68 hearing aids from these two mailings (20 & 48 aids.) You do not charge enough for HearForm, based how much more profitable I have become. Thank you and please use me as a reference!" Joel Lipin, BC-HIS, Hearing Aid Specialists, Inc., Northridge CA -------------------------------------------------------------------------------- Hello, My name
is Marlo Bailey and I am one of your extremely, happy, super
pleased customers! I would like to link a laptop with my host
computer but I'm not sure how to do this. Do I need to call for
someone to walk me through it or is it just something I am
missing. Thank you so much -------------------------------------------------------------------------------- Hi Mike. I got
the software. Works great. I happen to be using it on a Mac too!
I love using it on my new IPAD, walking from room to room [at
Stanford Medical Center Hospital.] -------------------------------------------------------------------------------- Mr. Huskey, I
just wanted to thank you again for a terrific product. We have
cut our workload in half. HearForm is saving us a huge amount of
time. -------------------------------------------------------------------------------- Hello Mike:
Tina told me last night how much you helped her with HearForm. I
can't begin to thank you enough.
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